Inaccessibility is costing luxury venues clients.

I help fix that.

I help luxury venues and hospitality businesses make accessibility visible, practical and commercially useful.

From the website and booking journey to the physical guest experience and staff confidence, we identify the gaps that create uncertainty for disabled and neurodivergent guests and show you what to fix first.

The result is a clearer guest journey, stronger booking confidence and a more inclusive experience that supports reputation and revenue.

Elegant banquet hall set up for a large event with long dining tables covered in white tablecloths, surrounded by gold chairs, decorated with floral arrangements and place settings. There are potted plants along the windows, and a few staff members preparing the area. The room features large floor-to-ceiling windows, a wood-paneled wall, and a staircase.

Accessibility gaps cost bookings before you ever know they were there.

I help venues spot where that friction is happening across the guest journey, then turn it into practical changes that improve confidence, experience and commercial performance.

Request an Accessibility Opportunity Call

Ways to work together

Accessibility Opportunity Review

£650
A focused digital review that uncovers accessibility gaps, quick wins, and practical next steps.

Full Venue Accessibility & Inclusion Audit

From £4,500

A comprehensive review across physical access, digital experience, service and staff practice.

Accessibility & Guest Experience Strategy

From £2,500

A deeper strategic review of your guest journey, messaging and accessibility experience.

Bespoke Venue & Hospitality Strategy

From £10,000

For complex venues, heritage properties, multi-site hospitality groups, redevelopment, new-build, and larger strategic projects that require a bespoke approach.

Explore ways to work together
A minimalist office space with a wooden desk, a green armchair, a beige table lamp, two glasses of water, a notepad with a pen, and some magazines, next to a large window overlooking a garden and neighboring buildings.
Black textured ceramic vase with dried berry branches, on a plain light background.