How accessible is your venue, really?
You may be more accessible than you think.
Or you may be losing bookings in places you haven’t noticed.
The Venue Inclusion Score gives you a quick view of how your venue performs across the guest journey, from first enquiry and digital experience to arrival, navigation and the day itself.
What does your Venue Inclusion Score look at?
It looks beyond physical access to the whole guest journey, highlighting where small gaps in your venue experience could be creating unnecessary barriers.
What we look at
01
Digital ExperienceYour website, enquiry journey and the accessibility information guests can find before they arrive.
02
Arrival & NavigationParking, entrances, routes, signage and how easily guests can understand and move through your venue.
03
Guest ExperienceSeating, sensory needs, facilities, communication and the small details that shape how welcome guests actually feel.
